OWL SUPPORTTalk to Owl

Pricing

Technology coverage built around your operation.

Choose software-only protection, managed support, or full operational coverage based on your users, devices and support requirements.

Choose your coverage

Protection first. Support when you need more ownership.

Set the scope once to see the software-only annual equivalent or a managed-support estimate. Level 3 engineering and project work are always separate.

Managed estimates include software, a plan-specific L1/L2 support allowance and onboarding shown separately. 100+ devices or users are scoped as a custom arrangement.

Software only

Software Only

Enterprise-grade endpoint, user and backup protection without a managed support contract.

From $466.50 / month

Annual billing, shown as a monthly equivalent.

  • Endpoint Protect
  • User Protect
  • 100 GB cloud backup
  • Technical support not included
Configure Software

Managed support

Essential Support

Core managed technology coverage for smaller environments that need reliable monitoring, protection and practical support.

From $2,123.50 / month

Includes 20 L1/L2 tickets each month. Onboarding from $3,800.00.

12-month agreement required

  • Endpoint protection and device management
  • Included monthly L1/L2 support allowance
  • Monitoring, patching and reporting
  • Level 3 engineering available as required
Level 3 Engineering $200.00/hourSpecialist remediation, infrastructure changes and project work are billed separately.
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Broader managed coverage

Managed Support

Broader management for organisations requiring more comprehensive user, cloud and security coverage.

From $3,523.50 / month

Includes 40 L1/L2 tickets each month. Onboarding from $5,150.00.

12-month agreement required

  • Everything in Essential Support
  • User protection and cloud administration
  • Microsoft 365 / Google Workspace management
  • Level 3 engineering available as required
Level 3 Engineering $200.00/hourSpecialist remediation, infrastructure changes and project work are billed separately.
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Managed support

Complete Support

Comprehensive technology management where Owl acts as the primary technology partner.

From $4,723.50 / month

Includes 60 L1/L2 tickets each month. Onboarding from $7,125.00.

12-month agreement required

  • Everything in Managed Support
  • Network and infrastructure oversight
  • Project coordination and technology planning
  • Level 3 engineering available as required
Level 3 Engineering $200.00/hourSpecialist remediation, infrastructure changes and project work are billed separately.
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One-time onboarding

Discovery, environment review, service-platform configuration, device groups, monitoring and patch policies, endpoint security, agent deployment, backup setup where required, testing, documentation and handover.

Managed Support plans are provided on a 12-month agreement. Monthly pricing is shown for convenience and is billed in accordance with the service agreement. Month-to-month managed support is not available.

24/7/365 coverage

Coverage for environments that cannot wait.

Around-the-clock support and escalation for mission-critical vessels, operations and technology environments.
Custom pricingContact Owl

Compare responsibility

More ownership, not more noise.

Everyday endpoint protection and patchingSoftware Only onward

User, cloud and email security managementManaged Support onward

Network, infrastructure and project coordinationComplete Support

Agreement term12 months for managed and custom support

24/7/365 availability and custom SLACustom coverage