Anchor Watch
Description
Proactive monitoring of your superyacht's IT infrastructure and self-service knowledge access. Not direct support, but leverages our RMM software for vigilance and IT Glue for crew empowerment.
Core Value
Continuous, silent oversight of vital IT systems, reducing unexpected failures and enabling efficient crew self-management.
Included
- 24/7 Proactive System Monitoring: Continuous RMM vigilance on critical IT infrastructure, with internal alerts.
- Automated Health Checks & Updates: Scheduled tasks for optimal performance and security.
- Secure Digital IT Documentation: Yacht-specific knowledge base access for crew troubleshooting.
- Self-Service Enablement: Resources for crew to resolve minor, documented IT issues independently.
Extra
- No Included Support Tickets: Direct remote support assistance is not part of this package.
- Support on Demand: Tickets available for purchase as needed at per incident/hour.
- Onboarding Fee: