Navigator
Description
The Navigator package delivers dependable IT support by empowering your yacht's onsite crew and providing a limited safety net. It combines proactive monitoring with direct support tickets to efficiently address core tech issues.
Core Value
- 15 monthly Support Tickets: Access to remote helpdesk support for direct assistance with IT issues.
- 24/7 Proactive System Monitoring: Continuous RMM vigilance (on critical IT infrastructure, with internal alerts.
- Automated Health Checks & Updates: Scheduled tasks for optimal performance and security.
- Secure Digital IT Documentation: Yacht-specific knowledge base access for crew troubleshooting.
- Self-Service Enablement: Resources for crew to resolve minor, documented IT issues independently.
Extra
- Onboarding Fee:(for initial system setup and documentation).
- Additional Tickets: Available for purchase per ticket, beyond the included monthly allowance.